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Operations Manager

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Country: Tunisia
Organization: CESVI - Cooperazione e Sviluppo Onlus
Closing date: 11 Jul 2021

WORK CONTEST

Cesvi is operating in Libya since 2011 as the first Italian NGO to take action, in the aftermath of the Arab Spring, through humanitarian projects in Cyrenaica and Tripolitania. Nowadays Cesvi is one of leading NGOs in Libya, very active in the coordination of various sector working groups – in particular protection ones – with a diverse donors’ portfolio and serving all vulnerable target populations. In detail, Cesvi has been implementing programmes supporting mixed migrants, IDPs and vulnerable host communities through service provision. This include center-based and outreach protection activities (including child protection and GBV), warehouse management, non-food distributions, awareness-raising activities, psychosocial support, referrals to external services, cash assistance and non-formal education.

Current projects:

UNHCR: Protection and lifesaving assistance to refugees and asylum seekers (Tripoli)

UNICEF: Psychosocial support and remedial education for children of IDPs and refugees (Tripoli – Misrata and Zwara)

EU Trust Fund: PEERS: Protection Enabling Environment and Resilience Services (Misrata)

EU-DG NEAR CSO: Strengthen the capacity of CSOs and informal groups in the South and East of Libya

JOB DESCRIPTION

The collaboration will start in September 2021.

The main duty station will be the Country Office in Tunis, with a minimum of 50% regular stay in Libya (Tripoli, Misrata and other relevant locations), when security conditions allow it.

The current Libya set up implies 4 consecutive weeks in Libya, 4 weeks in Tunisia. (Covid 19 specific: IF 1 week quarantine back in Tunis is required this will counted as week in Tunisia). Set can change depending on mission/logistics and context needs

The Operations Managerreports to the Head of Mission. He is a key member of the Senior Management Team, an essential and central body in the daily and strategic running of programs.

Line Manager: Head of Mission

In direct cooperation with: Senior Management team

This position supervises: 1 Logistics and Security Manager (Libya), 1 Procurement manager (Libya), 1 Logistics Assistant (Tunisia).

The primary responsibility of Operations Manager is to provide logistics and procurement services and solutions and security for Cesvi Libya mission at the field level. The Operations Manager represents the logistics, procurement and security team internally and externally.

S/he supports the implementation of procedures and; sets internal support mechanisms and is accountable for overall logistics, procurement, IT support, and security to all field locations.

In particular the Operations Manageris in charge of:

Logistics and Procurement Management

Safety, security, movement and access management

Facilities management (assets, buildings, warehouses)

COVID-19 Crisis Response Lead

Logistics and Procurement Management (50%)

In compliance with Cesvi policies and procedures: proposing, harmonizing and maintaining effective standardized logistics and procurement procedures and policies across the missions and according to donor requirements including procurement, asset management and IT procedures and mechanisms.

Lead efforts to procure all goods and services for the program providing strategic and technical guidance throughout the procurement cycle, from prequalification exercise, to procurement plans, preparation and follow up till vendor performance evaluation

Provide input on logistics & procurement matters to the Senior Management team for proposals and report writing

Accountable for the delivery of Logistics and procurement services to programs in all field locations

Communicate regularly with the logistics & procurement team and the Head of Mission to achieve a thorough understanding of the priorities within the logistics and procurement activities

Safety, security, movement and access management (30%)

In collaboration with and under the supervision of the Head of Mission, review, update and ensure Safety, security, movement and access for the mission.

Report about any issues concerning the risks, protection and safety of staff, resources and operations

Investigate and follow up on security incidents where Cesvi staff or assets are involved

Produce and disseminate security risk analysis that track incidents and trends within the missions

Conduct risk assessments of contracted and prospective offices and residences.

Conduct field trips and risk assessments of prospective new area of intervention and/or transit.

Facilities management (assets, buildings, warehouses) (10%)

Management and supervision of all operational aspects of assets, property, buildings and warehouses

Review, update and ensure implementation of the Warehousing Management System in case of new project demands (i.e. including delivery of goods in conflict areas)

COVID-19 Crisis Response Lead (10%)

Lead Cesvi Libya-Tunisia COVID-19 Crisis Management Team (CMT)

Responsible for development and implementation of preventive and contingency measures, plans and SOPs, to support program continuity and staff safety against COVID-19 in compliance with HQ guidelines and international good practices

Mission Focal Point for COVID-19 related internal queries, issues, affected staff, providing advice, guidance and reassurance to personnel

Appointed UN COVID-19 MEDEVAC System Focal Point

ESSENTIAL REQUIREMENTS

QUALIFICATIONS:

Degree in a relevant field: Logistics Operations, Supply Chain, International Development, International Relations, Political Science. Master’s degree or other professional degree desired.

Minimum of 5 years of job experience relevant to the function in a comparable environment with non-governmental organizations

Significant and demonstrable experience in procurement, vendor and contract management

Security analysis and reporting

Capacity to conduct risk assessments, analyse the data and make suggestions on best practices

Broad knowledge of characteristics relevant to conflict-affected or post- conflict contexts.

Experience in functional and line management of both international and local staff in complex environment

Excellent interpersonal skills, cross-cultural communication and ease in managing a multi-cultural team

Good team leadership and conflict resolution skills, consensus team building, and adaptability

Good oral and written English

Good computer and IT skills and strong communication and writing skills

Ability and willingness to work in difficult places and in changing security scenarios with or without reasonable accommodation

DESIRABLE REQUIREMENTS

Prior experience in Libya

Combined experience or position in both Logistics and Security

Experience of coordinating activities across locations, also remotely

Knowledge of Arabic

Knowledge of French

Safeguarding

Cesvi has a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners.

Cesvi commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented. Safeguarding checks are part of the selection process performance.

Please note:due to the high number of applications we receive we are unable to provide feedback if unsuccessful at applicant stage. Only short-listed candidates will be updated on the status of their application

How to apply:

https://www.cesvi.org/jobs/operations-manager/


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